I recently called your store to see if you carried soft lowers for my 2002 Softail. The parts department said they had one in stock and they would hold it for me. I wasnt able to get to the store for three days but they continued to hold the product and when I went in it was no problem getting my product and the sales person was very friendly and helpful. It will be a pleasure to continue doing business at your store. (Employee: Jennifer Swarts)