Literally everyone I dealt with and then me and my wife when we came to pick up the bike and buy new gear is awesome this is definitely my preferred dealership. The only question I have is I received an email about free t-shirts and I answered it first thing on a Saturday morning and when we came to pick up the bike no one said anything about who won the 43 or 46 free t-shirts I had to be one of the first LOL because of the time of morning I received it??